Topic outline

  • Civil Service Clerical Hiring Exam & Practice Exams

    Thank you for allowing Job Support Services to assist you on your path to getting hired at a well-paying civil service position.  All available positions require both the Verbal and Clerical Abilities Sections. To get started, watch the Civil Service Hiring Guide Videos  below, then move on to the Information Sections Practice Exams which can be taken an UNLIMITED amount of times. Here are some pointers to help you succeed:

    • Strive to score 80% or higher on each section. The higher you score, the better your chances of being contacted for an interview.  
    • Work as quickly as possible on each section. 
    • Don't jump around from section to section. Take it one section at a time until you master it. 
    • Take the Practice Exams as many times as you like until you are comfortable with your weakest areas.
    • Each section is graded separately so you can focus on the areas you need to improve on.

    AVAILABLE POSITIONS

    Clerk Stenographer

    Clerk

    Typist

    Office Machine Operator

    Education Experience Required: 

    High School Graduate; 3-6 Months of appropriate experience. 

     If you have any questions, please contact Customer Support at (866) 408-2670. We are available Monday through Friday from 9:00 AM to 6:00 PM EST.

    • Congratulations! Welcome to Your Pre-Employment Orientation

      WATCH THIS VIDEO TO GET STARTED!

      Getting Started! 

      The clerical exam typically consists of two main parts, verbal and clerical abilities.  The available Civil Service careers are: Typist, Stenographer, Clerk, Military Pay Clerk, Payroll Clerk, Personnel Field, General Supply, Stock Control, Storekeeping, Statistical Assistant & Office Machine Operator.

      1.   Verbal Abilities

      This part of the test includes questions measuring your language skills and knowledge of relationships between sentences, words, and ability to spell:

      Vocabulary, Analogies, Grammar, Spelling, Reading, Punctuation


      2.   Clerical Abilities

      This test includes questions measuring typing speed and task accuracy and will test your ability to:

      Name & Number Checking, Alphabetizing, Math, Name & Number Comparison, Number Sequencing, Chart Reading, Use a directory, Filing & Customer Service skills  


      GET STARTED!
    • Preparing for the Personality Assessment

      Personality Assessment Preparation

      The questions are designed to give the Civil Service employer a picture of the type of person you are. It is very useful in telling them about your personality, your behavioral tendencies, your learning style, your values, ethics, and your moral standards.

      A job as an Civil Service employee is a position of trust.

      Although you can’t technically study for a personality test, you can pass by preparing yourself a little beforehand and giving true answers. You should take practice tests well in advance in order to understand the types of questions you might be asked and the types of answers that are suggested.


      CLICK BUTTON BELOW TO START ASSESSMENT

      TAKE PRACTICE ASSESSMENT

      WATCH THIS VIDEO TO GET STARTED!

      Quiz: 1
    • Verbal Abilities Sample Questions

      WATCH THIS VIDEO TO GET STARTED!

      The Verbal Abilities Sample Questions

      Vocabulary, Analogies, Grammar, Spelling, Reading, & Punctuation. 

      The purpose of these sample questions is to familiarize you with selected question types on the Verbal Abilities Part of the Civil Service Exam.  We want to introduce you to some of the testing areas and assist you in evaluating your strength and weaknesses.


      CLICK BUTTONS BELOW TO VIEW SAMPLE QUESTIONS

      VOCABULARY
      ANALOGIES
      GRAMMAR
      SPELLING
      READING
      PUNCTUATION
      Quizzes: 6
    • The Verbal Abilities Practice Exams

      WATCH THIS VIDEO TO GET STARTED!

      The Verbal Abilities Practice Exams

      The Verbal Abilities Section will measure language skills as knowledge of meaning and relationship of words, ability to spell common words, and skill in recognizing sentences that are grammatically correct.  The timed Practice Exams will focus on speed & accuracy of the covered verbal skills.


      Quizzes: 6
    • Clerical Abilities Sample Questions

      The Clerical Abilities Sample Questions

      Name & Number Checking, Alphabetizing, Math, Name & Number Comparison, Number Sequencing , Chart Reading, Using a Directory, Filing, Customer Service 

      The Clerical Abilities sample questions will familiarize you with the Clerical Abilities part of the Civil Service Exam.  It will introduce you to the types of questions you will need to understand in order to succeed.  After understanding your strengths and weaknesses, you should move on the Civil Service Exam Simulator in the next section.

      CLICK BUTTONS BELOW TO VIEW SAMPLE QUESTIONS 

      NAME & NUMBER CHECKING
      ALPHABETIZING
      MATH
      NAME & NUMBER COMPARISON
      NUMBER SEQUENCING
      CHART READING
      USING A DIRECTORY
      FILING
      CUSTOMER SERVICE

      WATCH THIS VIDEO TO GET STARTED!

      Quizzes: 9
    • Clerical Abilities Practice Exams

      The Clerical Abilities Practice Exams

      The Clerical Abilities Section will measure speed & accuracy on typical clerical tasks.  Questions are randomly selected throughout the exam.  The primary part of the timed exams are speed & accuracy in completing simple clerical tasks.

      (Don't forget to bring a pencil and paper for the Math portion of the exam)


      CLICK BUTTONS BELOW TO PRACTICE EXAMS

      TAKE NAME & NUMBER CHECKING EXAM
      TAKE ALPHABETIZING EXAM
      TAKE MATH EXAM
      TAKE NAME & NUMBER COMPARISON EXAM
      TAKE NUMBER SEQUENCING EXAM
      TAKE CHART READING EXAM
      TAKE USING A DIRECTORY EXAM
      TAKE FILING EXAM
      TAKE CUSTOMER SERVICE EXAM

      WATCH THIS VIDEO TO GET STARTED!

      Quizzes: 9
    • Civil Service Typing Test

      Civil Service Typing Test

      The Civil Service Typing Test measures an individual's typing speed and accuracy. You will be presented with a passage and given one minute to type as much of the passage as possible. There are (6) six total passages that will be tested one after the other. The test generates three scores: Words per Minute (WPM), Number of Errors, and Adjusted Words per Minute (WPM - Errors). Good Luck and Practice, Practice, Practice!
    • Additional Test at Your Local Facility

      Additional Test at Your Local Facility

      Typing / Word Processing Test 
      In this exam, you have to type and copy material exactly as you see. You will complete the test on a typewriter and have 15 minutes total in order to complete the exam. You will start with 3 minutes of typing, read the test for 2 minutes, and go from there. You will be graded on both speed and accuracy on the exam. 

      Dictation Test 
      This test is part of the Stenographer qualification which includes a practice dictation exercise. This test is nontechnical and measures your dictation ability. Dictation is the transcription of someone speaking. 

      The Simplified Typing Test 
      Developed by the Office of Personnel Management. Administered using the typewriter style keyboard. Does not include any punctuation and takes 10 minutes to go through. 25 minutes of testing time needed total for the Simplified Typing Test.
    • Where Can I Apply?

      WATCH THESE VIDEOS TO GET STARTED!


      WHERE CAN I APPLY?

      Jobs can be announced together by the respective government agency which posted the clerical positions. Some positions can be announced together. You can view the resources below to learn more about specific job positions and get more information about each job position available. 

      Step 1: Obtain an official announcement and application form from the federal government.  

      Step: 2: Complete the form as instructed in the announcement and send it back to the address printed on the application or announcement.

      Step 3: Take the exam.  Many employers send instructions by mail or email on where to you will be taking the civil service exam. The instructions will list the time, materials needed, and location of the exam.


      THE INTERVIEW PROCESS

      The purpose to the Civil Services Interview is to see if you are a good fit for the employer.  Two main elements will be assessed: your Skills/Experience and your Persona.  Most questions will address your skills and experience and how they relate to the position you applied for.  The Persona questions will judge how you interact with the interviewer.  Remember, all though you might be nervous, be confident and answer all questions thoroughly. Good Luck!

      Job Search Resources:

      USAJOBS.GOV
      UNITED STATES DEPARTMENT OF LABOR
      GOVERNMENTJOBS.COM
      Pages: 16